The Four Intent Categories
Every search query falls into one of four intent categories: informational, navigational, commercial, or transactional. This sounds simple. The practical skill is in the nuance: queries that look informational but carry commercial intent, navigational queries that indicate decision-stage thinking, and the many cases where intent is mixed or context-dependent.
This module gives you the classification framework and the edge cases. By the end, you can look at any query and make a confident, defensible call about its primary intent type without needing to look it up.
What you'll cover
- Defining the four intent categories with real examples
- Identifying modifier words that signal intent
- Handling mixed-intent and ambiguous queries
- How intent shifts across different verticals
- Classification practice with varied query sets